Our contact details
Name: Dynamic Heating Services Ltd (Building Owners) T/A 77 Stokes Croft
Address: 77 Stokes Croft, Bristol, BS1 3RD
E-mail: admin-at-77stokescroft.com (please remove the hyphens and correct the at symbol)
The type of personal information we collect
We currently collect and process the following information:
- Business and or proprietor / director names
- Contact Name for a business if not a limited company
- Company registration number, registered office, VAT number
- Address and telephone number
- Email address for the business
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
- For the purpose of granting a lease to either a shared office space or dedicated office
We also receive personal information indirectly, from the following sources in the following scenarios:
- We may search for your company on companies house or use publicly available information when first in communication with you
We use the information that you have given us in order to manage our contract with you for the purpose of providing office space
We do not share this information with any one or any other business.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us on the contact details above
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep business information for tenants for 7 years after the end of a contract. We will then dispose your information by deleting the digital file.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us on the details above or using our contact form on our website if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at 77 Stokes Croft, Bristol, BS1 3RD or by using the contact form on the website.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk